KOKICKOVI.CZ – Czech RARE BOOKSELLER
Thank you for visiting our website.
Kokickovi.cz rare bookshop was founded in 2010. We are located in one of the most beautiful cities in Europe - Prague - the city that both Antonin Dvorak and Vaclav Havel loved so much.
General terms and conditions:
Our customers can either use direct shopping process (shopping cart) or they can contact us by email in English, German or Russian with their question. All items are reserved for a period of 3 days. Should there be no reply from the customer, the order is automatically cancelled. Our policy is to be fair and helpful. In case you are interested to offer us some collector's items in Czech language in exchange for something else from our current offer we are always open to make a deal. What is worthless in your country may be of interest here and vice versa.
Currency exchange rate:
All prices are listed in CZK (1 EUR is approx. 25 CZK, 1 USD is approx. 18 CZK). You can always get the latest update on the Fio Bank website www.fio.cz
Shipping and packing:
The price of shipping and packing depends on the item weight and destination. We always try to offer the cheapest shipping rate possible. Our shop assistant, however, will always offer you 2 or 3 choices (economy, priority etc.) and you decide what is most suitable for you. Quality packing is usually free of charge unless specified otherwise during the order process. Shipping of a single book (weight 650 gram, insured upto 20 EUR) is 10 EUR for Germany or 18 USD to the US.
We accept IBAN bank account payments only. Our bank details will be given to you during the order process. Paypal is not accepted. We apolozize for this inconvenience. If you have a friend from within the EU who can pay on behalf of you with IBAN we can then ship your order basically anywhere.
Return policy / complaints:
Should this case ever happen we offer our customers a full return of their payment (excluding the price of shipping) under the condition that the item is shipped back to us in a well packed, undamaged condition and registered way. Buyer pays the shipping.
The Kokickovi.cz has created this privacy statement in order to demonstrate our firm commitment to privacy. Our site uses an order form for customers to request our items. The order form requests visitor's contact information (name, address, and email address). Contact information from the order form is only used to ship orders to customers. The customer's contact information is used to contact the visitor when necessary. We provide our customers the following option for removing their information from our database and to not receive any future communications from our service. To remove your data from our system, please send an email to firstname.lastname@example.org
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